The point of pointless bureaucracy
The business owner I was interviewing turned red with anger. She tried to speak, but was too emotional to get any words out. After a pause, she managed to splutter out an answer. “The bureaucracy is crazy!” she told me. “For the last reporting period, I delivered ten boxes of receipts to the donor. For the next reporting period, they want even more! I spend more time on reporting than I spend running my business.”[1] Anyone who works in private…